Cancellations

Shoot cancellation policy
If a client cancels or postpones a shoot more than 2 business days before the crew call time, Client may be eligible for a refund minus a $350 service fee and any applicable bank or credit card charges.

If a client cancels or postpones a shoot within 2 business days of the crew call time, Client is responsible for paying 50% of the total cost of the shoot plus any applicable bank or credit card charges.

No refunds will be issued if a client cancels or postpones a shoot within 1 business day of the crew call time.

Project cancellation policy
If for any reason client directs Indigo to stop work on a project, Client will provide written notice. Client agrees to pay for all services provided and costs incurred to date of written notice.  In no case will the fee paid to Indigo be less than that of the deposit.